Steps to a Successful Service Shop
Essentials of Financial Management
By William H. Wiersema, C.P.A.

Based on a series published monthly in Electrical Apparatus magazine since 1994, "Steps to a Successful Service Shop" offers guidance in an area too frequently overlooked - the financial side of electromechanical service and sales. In addition to discussing subjects one would expect to find in a basic management text, this book also covers such things as repair versus new product sales and preventive maintenance as a consulting service.

William Wiersema is a principal and director of costs and operations consulting at Miller Cooper & Co. Ltd, a Northbrook, IL accounting and consulting firm. He has worked with large and mid-sized companies setting up systems to track costs and identify profit centers. He is a Phi Beta Kappa graduate in economics from Northwestern University and was a graduate fellow in accounting at the University of Illinois.

208 pages; softbound

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Steps to a Successful Service Shop